Frequently Asked Questions

What makes your company different from other painting contractors?

Unlike companies that send rotating crews, we’re a husband-and-wife team who personally handle every step of your project, from the estimate to the final coat of paint. We believe lasting results come from careful preparation, attention to detail, and quality craftsmanship from start to finish. Just as importantly, we’re committed to making the process smooth and stress-free through clear communication, reliability, and respect for your home. Our goal is simple: beautiful, long-lasting results and an experience you’ll feel good about from beginning to end.

Do you provide free estimates?

Yes, we offer complimentary, in-person estimates. We schedule a site visit to understand scope, inspect surfaces, discuss finishes and timelines, and answer questions. After the visit, you’ll receive a detailed, itemized proposal with clear pricing and options.

Why don’t you offer online or over-the-phone estimates?

Accuracy: Every home has unique conditions such as previous coatings, repairs, trim complexity, access, lighting—that significantly affect cost and finish quality. Seeing the space allows us to give numbers you can rely on.
Personalization: An in-person visit lets us discuss colors, sheens, and performance needs (washability, sun exposure, humidity), then tailor products and methods to your goals.
Fewer surprises: Site assessments help us spot issues early (moisture, failing caulk, wood rot), so your project stays on time and on budget.
Respect for your investment: High-end results require planning. We’d rather invest time up front than revise pricing later.

What does your surface preparation include?

Preparation is where premium results are made. Typical prep includes washing, scraping, sanding, patching and feathering, caulking gaps, filling nail holes, addressing minor drywall or wood repairs, and spot- or full-priming as needed for adhesion and uniformity.

How soon can you schedule my estimate?

Most estimates are scheduled within 3–7 business days, with afternoon or early evening options. If you have a firm deadline (move-in, event), let us know and we’ll prioritize accordingly.

How do you protect my home and furnishings?

We use clean drop cloths, plastic sheeting, and masking to protect floors, fixtures, landscaping, and furnishings. Daily cleanup keeps your space livable; at completion, we conduct a thorough clean and a final walk-through.

Do I need to be home during the project?

Not necessarily. Many clients provide access codes or lockboxes. We’ll coordinate daily check-ins, document progress, and keep areas secure. For the estimate and final walk-through, we recommend you be present.

How do you price projects?

Pricing is based on measurable factors: surface area, condition, complexity, height/access, number of colors, product selection, and prep level required for your desired finish. Our itemized proposals show exactly what’s included.

Do you require a deposit?

For most projects, we take a deposit to secure your place on the schedule and order materials, with the balance due upon completion after the final walk-through. Terms are outlined in your proposal.

What if I need to change the scope?

We’ll document any requested changes with a clear change order showing cost and schedule impacts before proceeding—no surprises.